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Owned and operated by Outside Luxuries, our team is ready to answer questions about pergolas, saunas, fire tables, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to start a return, please review our Return Policy page or send us a message.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the item you are interested in, and we will walk you through the process.
What materials are used in your pergolas and gazebos?
Our pergolas and gazebos are crafted from weather-resistant materials such as treated wood, aluminum, and steel designed for lasting outdoor use. Each product listing includes detailed specifications on construction and finishes.
How do I choose the right outdoor sauna or hot tub for my space?
Consider your available patio or deck area, seating capacity, and preferred heat source. Our product pages include dimensions and specifications to help you find the best fit for your backyard.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Curated Quality
Each pergola, sauna, and fire table is selected for lasting craftsmanship and weather-resistant durability.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.